Policy And Guidelines

The following information is important to you. Please take a moment to go through them.

 

Guidelines for Students/Swimmers

 

1.   Please be punctual for your sessions

2.   Please await instructions from the Swim Teacher before entering the pool.

3.   Please pay attention to your Swim Teacher during the lesson.

4.   Ask questions when in doubt.

5.   No pushing or running at the poolside.

6.   Have your name marked on all your personal training equipment.

7.   Swim equipment required by students.

 

      a.   Goggles (All levels)

      b.   Kickboard (All levels)

      c.   Swim Fins (Station 4 onwards)

      d.   Pull Buoy (Station 7 and above)

      e.   Hand Paddles (Cross Training and above)

 

The above items are available at the Swim School for your purchase.

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Guidelines for Parents  

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1.   Please be punctual.

2.   The poolside is strictly out-of-bounds for parents. If you wish to speak to any of our Swim Teachers, please inform the Deck        Coordinator and she will arrange a meeting. 

3.   After class, please arrange for your child to shower and change immediately. Do not allow your child to be in the water.

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TERMS & CONDITION

                                           

Public Holidays & Make-up Classes

There will be No Make-up class or equivalent for all program regardless of no-show for any reasons including MC, bad weather, personal holidays, school events OR if your scheduled class falls on a Public Holiday and

1. New Year’s Eve,                                  

2. Chinese New Year’s Eve & Days 3-6,

3. Christmas Eve and

4. One week in September or a selected month (depending on international competition calendar)

*Please note that there are certain months in the calendar year with a 5th week. There are no extra charges for the additional lessons.

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Bad Weather: 

There will be no cancellation of class. In view of lightning alert or heavy rain, land drills & stroke correction will be conducted. As soon as the weather gets better, they will head back to the pool.

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​The APS Swim School Learn-to-Swim Certification Program:

The purpose of this program is to provide a tangible tool to motivate the child and it also acts as a clear indicator of the child’s progress.

1. Our Trainer/Deck Supervisor will conduct the grading. Upon passing the grading, your child will be awarded a badge & sticker to be pasted on the Grading Card.

2. The grading will be conducted during lesson time. Your child will be able to participate in as many Grading as long as he/she is recommended by the Swim Teacher.

Note: Station recommended for grading does not reflect current learning level. Learning continues regardless of grading.

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Photography and Videography:

You are permitted to capture videos or photos of your own child or dependent while on the APS premises. However, it is prohibited to record videos or photograph any other children without prior consent from their parents or guardians or to authorize any third party to do so on your behalf.

 

Furthermore, you are not allowed to share on the internet or any social media platform any videos or photos of children (other than your own) taken on the APS premises without the consent of their parents or guardians. Additionally, recording entire lessons for any purpose whatsoever, and uploading such recordings or any part thereof on the internet or social media, is strictly prohibited.

 

By agreeing to these terms, you accept to indemnify APS and the Relevant Personnel against any claims resulting from your violation of this “Photography and Videography” clause or any breaches committed by third parties authorized by you.

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Release of Photo and Video:

As we believe that the best ambassadors for the school are its student. APS may photograph or record videos during classes, including images of students and parents/guardians, for educational, training, and promotional purposes not limited to the School’s Website/ social media platform.

 

By enrolling your child/ward in our swim classes, you grant us and our representative permission to utilize you and your child/ward’s likeness without limitations or compensation, relinquishing any right to review or authorize the final material featuring your image.

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Safety Matters:

APS maintains CCTV recording of the facilities at its locations for security and safety operational purposes and will use these recordings as they deem fit.

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Class Placement Policy:

Kindly note that due to grading, student or any class movement; we may need to re-assign your child’s class at times. Notification will be by email or other forms of telecommunications.

 

Regardless of reason, all students are required to proceed to the next level when they pass station 6 grading.

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User Accounts

An Account will be created for You in Our internal customer management software. You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

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Personal Data & Privacy Policy
Your privacy is important to us. APS has a Privacy Policy, we collect, use your personal data for purposes relating to your enrolment and other activities of APS.

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Drop off/ Pickup & Parking Regulations

Parents and guardians must adhere to the parking rules set by APS and the landlord. Pick-up and drop-off are allowed only in designated areas. Illegal parking may result in fines from the Land Transport Authority (LTA), as members of the public can report violations.

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Pool Closure

We will inform you ahead of time should the Swim Complex be closed on certain occasions. An alternate pool will be designated.

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Payment Policy

Monthly swim fee will be deducted MONTHLY via GIRO on the 1ST of each calendar month. If the 1st falls on a Saturday, Sunday or Public Holiday, deductions will be made on the next working day. If deduction fails, GIRO will be suspended and the outstanding amount shall be settled by Cash or PayNow. An administrative fee of S$15 will apply.

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Course Fee: Learn-to-Swim / Endurance / Cross Training

1. Student registration fee is - S$70.00.

2. The deposit is one-month’s fee - S$173.00. This will serve as lesson fees for the one-month notice.

3. Monthly Fee By GIRO - S$173.00

4. Monthly Fee By Cash or PayNow – S$188.00 (Payable to: APS Swim School Singapore Pte Ltd)                                                                                                                                                                

5. Change of class – S$5 (non-refundable) applicable per request.

6. Receipts will be issued for cash/cheque payments.

7. For new enrolment, lesson that starts other than the first week of the month will be pro-rated at $43.25/- per lesson or per week.

*For all Paynow transactions, please indicate the student’s name as reference in the comments section.

 

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Withdrawal of from Class Policy:

1. If you wish to withdraw your child from the program (Learn to Swim; which includes upon graduation, Cross training), please inform  our office one-month in advance by filling up the online ‘Discontinuation form’ available on Our website/office or via email to admin@apsswim.com by 12pm on 20th of the month. Please adhere strictly to the time/date as we are required to facilitate the bank’s time line requirement.

2. Medical cases with valid documentation qualify for immediate discontinuation.

Note: Absence from lesson does not indicate withdrawal from class unless the withdrawal form is received.

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NOTE: The APS Swim School (S) Pte Ltd reserves the right to accept, reject or terminate any person from the activities and programs of the Swim School and retains the authority to periodically revise the Terms and Conditions outlined on this page.